Privacy Policy

When creating an account or using our services, we may collect:

• Full name
• Phone number
• Email address
• Profile photo
• Residential area or location
• Nationality
• Service preferences
• Communication information
• Payment-related information (if applicable)
• Any information voluntarily submitted through the platform

When using Servix, we may automatically collect:

• Device information
• Device identifiers
• IP address
• Operating system information
• App version
• Usage statistics
• Crash reports
• Log data

If you grant permission, Servix may collect location information to:

• Display relevant helpers in your area
• Improve search results
• Facilitate communication between users

You may disable location permissions through your device settings at any time.

We use collected information to:

• Create and manage user accounts
• Facilitate connections between users
• Verify account authenticity
• Improve platform functionality
• Provide customer support
• Send service-related notifications
• Detect fraud and abuse
• Comply with legal obligations
• Improve user experience

Servix provides tools that allow users to communicate with each other. Users acknowledge that:

• Communications may occur through phone calls, messaging applications, or other methods.
• Servix may store communication metadata necessary for operational and security purposes.
• Servix does not monitor private communications unless required by law or necessary to investigate abuse of the platform.

We may share information with:

Third-party providers assisting with hosting, analytics, notifications, payment processing, and customer support.

When required by applicable laws, court orders, government requests, or protection of legal rights.

In the event of a merger, acquisition, sale of assets, or corporate restructuring.

We retain personal information only for as long as necessary to provide our services, meet legal obligations, resolve disputes, and enforce agreements. When data is no longer required, it will be deleted or anonymized where reasonably possible.

We implement reasonable administrative, technical, and organizational safeguards to protect user information. However, no method of electronic transmission or storage is completely secure. Therefore, we cannot guarantee absolute security.

Depending on applicable laws, users may have the right to:

• Access their information
• Correct inaccurate information
• Delete their account
• Request data portability
• Withdraw consent where applicable

Requests may be submitted through the contact information provided below.

Servix is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that information from a minor has been collected, appropriate steps will be taken to remove such information.

Servix may contain links or integrations with third-party services. We are not responsible for the privacy practices, content, or policies of third-party websites, applications, or services. Users should review the privacy policies of those third parties independently.

Your information may be processed and stored on servers located in various jurisdictions. By using Servix, you consent to such processing and transfer of information where permitted by applicable law.

We may update this Privacy Policy periodically. Updated versions will be published within the application and/or on our website. Continued use of the platform after updates constitutes acceptance of the revised Privacy Policy.

For privacy-related inquiries, please contact: